Suspending and unsuspending accounts safely
How suspension works, what customers see, and how PCCLI mirrors the same operation.
Suspension marks the hosting account as suspended, records the reason and timestamp, and queues an allowlisted job that the server worker executes to disable the vhost and FTP access. Unsuspension reverses the job. Use PCAdmin > Accounts row actions or run: pc accounts:suspend --reason "Overdue invoice". The web interface never executes shell commands directly; both paths create the same audit trail.